Data & Technology Solutions Ltd.
Analyt Blog: Our thoughts on the world of analytics, data, technology, design, and psychology.
Below are a collection of our thoughts relating to the use of analytics, data, technology, design, and psychology to make the world a better place...
Beautiful data
Author: Sean Burton
Date: Fri, 08 Nov 2024
The British Library is currently running an exhibition about 'Beautiful Science' - which explores the importance of being able to communicate effective, and how data visualisation has helped to convey scientific and medical information.
Effective customer feedback
Author: Sean Burton
Date: Fri, 08 Nov 2024
The old adage "the Customer is always right" has been a mainstay of offline customer experience for decades. But is it correct? A core component of the work I used to be involved in at Seren, related to digital Customer Experience trackers or Voice of Customer programmes: typically an on-site survey to see what your customers' think. Online surveys, if implemented well, can be extremely powerful especially when integrated with other data sources and used as part of a customer feedback mechanism.
Measurement frameworks the journey to data nirvana
Author: Sean Burton
Date: Fri, 19 May 2023
For many years I've been talking about the benefits of integrated and automated systems which allow businesses to free up their resources to focus on actual data analysis and insight, such as actually investigating the available data, making changes based on the resulting insight, and then measuring the impact. Crazy, I know!
Asking ChatGPT to write a blog about GA4
Author: Sean Burton
Date: Fri, 24 Mar 2023
I've been swamped with work over the last few years, and my blog writing has taken a significant back seat for far too long! As ChatGPT has been in the news a lot recently, I wanted to see how the tool from
Dashboards
Author: Sean Burton
Date: Fri, 03 Mar 2023
I've been meaning to post about building dashboards for a while now as a follow on from the
My first year as analyt
Author: Sean Burton
Date: Wed, 07 Aug 2019
Well... It's now been a year since I founded Analyt and, as seems tradition, I thought I'd write about the experience of my first year. I've split this article into three sections, as this felt like the best way to explain each stage of the journey so far:
Measurecamp 5
Author: Sean Burton
Date: Wed, 07 Aug 2019
Thanks to everyone that came to my MeasureCamp workshops yesterday. We had a couple of great sessions on:
Measurecamp 4
Author: Sean Burton
Date: Wed, 07 Aug 2019
Thanks to everyone that came to my MeasureCamp workshop yesterday. We had a great session on data integration, covering Web Analytics, Customer Relationship Management (CRM), and Voice of Customer/Survey data. Lots of interesting questions and so thanks for keeping me on my toes!
Getting started with surveys
Author: Sean Burton
Date: Wed, 07 Aug 2019
Surveys are a great way to hear what your customers think about you, but they often get bad press due to poor implementation and design.
Getting data from google analytics into excel
Author: Sean Burton
Date: Wed, 07 Aug 2019
I've just returned from MeasureCamp and one of the most common questions I heard from people related to getting data out of Google Analytics and into Excel.
Customer first
Author: Sean Burton
Date: Wed, 07 Aug 2019
The week before last I was speaking at
Big data sucks
Author: Sean Burton
Date: Wed, 07 Aug 2019
Ok, Big Data doesn't have to suck, but far too often it does! Why? Read on...
Apple watch ux review
Author: Sean Burton
Date: Wed, 07 Aug 2019
Exactly a week ago, I received my Apple Watch Sport (Space Grey 42mm version with black strap). The following article relates to my experience during the last 7-days.
Analytchat
Author: Sean Burton
Date: Wed, 07 Aug 2019
Join us at 3pm (BST / 7am PST / 10am EST) every Friday for our weekly Twitter Chat, covering: User Experience, Customer Feedback, Analytics, and Data Visualisation.